Virgin is unlikely to open premium entry lanes to the lounge before 2022


Sometimes you get off a flight and want to go straight from the airport to the office, to a meeting, to your hotel or particularly at home.

But other times you have to make a pit stop to send a few emails, take care of some urgent business, or even grab a quick coffee or a bite to eat.

That’s when a visit to the airport lounge can be an ideal post-flight break – and for Virgin Australia’s best customers, a chance to sneak into the lounge after-flying is now back on the cards.

Starting Monday, April 25, Virgin’s popular “lounge entry on arrival” benefit returns for Velocity Gold and Velocity Platinum status holders, as well as members of Virgin’s new Beyond VIP program (and of course, business class passengers).

However, members of the Virgin Australia Lounge program will not be eligible for entry on arrival, although Executive Traveler understands that the policy is under review.

Travelers taking advantage of Virgin Arrivals Lounge Access will be limited to a 60-minute visit so as not to maximize lounge capacity, especially as more and more people fly again.

This week will of course also see Virgin Australia cutting the ribbon at its Beyond private lounges in Sydney, Melbourne and Brisbane.

These frequent flyer havens are promised as “a quiet, relaxing and low-key space” where members of the invitation-only Beyond program – which has replaced The Club as Virgin’s matchers against the Qantas Chairman’s Lounge – can enjoy a high a la carte menu.

Complementing Beyond, the newly launched Virgin Australia Business Flyer loyalty program targets the substantial small and medium-sized enterprise (SME) market, which comprises 99.8% of Australian businesses, with flight discounts, double dipping on points and a free Velocity Gold membership.

And as previously reported, entry-level fares on the country’s busiest routes – the ‘triangle’ between Sydney, Melbourne and Brisbane – have been reduced to $299 on an ongoing non-sale basis.

Piece by piece, the airline is completing the puzzle that is Virgin Australia 2.0. Indeed, this picture looks nearly complete – at least on the home front – with the notable exceptions of in-flight WiFi and premium lounge access.

The former is widely expected to be rebooted in a different form from the original service launched in early 2017, while premium entry lanes in Sydney and Brisbane are expected to unlock their own doors in the coming months.

It’s been a frustratingly slow comeback for the airline’s fast-track premium entry lanes.

Located at the entrance to the valet car park of Virgin Australia’s Sydney and Brisbane terminals, the premium entry facility offered business class passengers and Velocity Platinum frequent flyers their own check-in desk and exit lanes. security, which led directly to the living room.

These time-saving channels have now been closed for more than two years, since the start of the pandemic and Virgin’s subsequent collapse into administration, and no doubt they would have been particularly welcome during the rush. this month’s school holiday season travel package.


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