Dublin Airport was thrown into chaos as a Ryanair flight to Amsterdam was delayed for six hours due to a cracked toilet pipe.
Flight FR3104 from Dublin to Amsterdam was due to take off at 3.30pm, with passengers expected to arrive at Schipol Airport at 4.40pm. However, due to a series of unfortunate events, the passengers did not arrive in the Netherlands until after 11 p.m. Dutch time.
One passenger said the delays started when passengers started boarding, saying; “The gate was supposed to open at 2:40 p.m., but we stayed there until 3:30 p.m.
“I didn’t think much about it, it’s normal to be a bit late, but when we were stuck on the tarmac and not being allowed to board it started to get a bit suspicious” , the passenger said of DublinLive.
Once cleared to board the plane and it started taxiing, the pilot had to tell passengers that the plane’s toilet was broken – and people should disembark and wait another four hours.
“There was a little scuffle on top of the plane, I think someone came in and emptied it when they really shouldn’t have,” the witness said. “One of the flight crew said there was a cracked pipe, which they patched up but broke again, and the captain pulled over after he started to to move.
“We sat there for about 20 minutes as the pilot kept coming on the intercom to tell us there was no update. He said they were trying to fix the pipe from outside and there were no other planes in Dublin at the time to transfer to.
Passengers were then told they had to get off the plane at 5:40 a.m. – only for the plane to drop passengers off at another boarding gate.
The new flight to Amsterdam was delayed until 6.20pm and then 7.20pm because the replacement plane had not arrived from London – which Ryanair said was due to the unavailability of air traffic control slots.
And finally, four and a half hours after the initial take off, the flight from Dublin to Amsterdam Schipol Airport at 7:35 p.m. – but not before more drama when a flight attendant allegedly fell down the steps of a plane and allegedly need for medical care.
“We all immediately thought that was it, no more flight crew now, we will never get out of here. It was the never-ending airport nightmare that we kept waking up to,” the passenger said.
“But it was a different crew. We had the same crew from the original flight, so everything was fine. The woman seemed fine too, she was taken to the ambulance, but she was up and chatting.
A statement from Ryanair said Extra.ie that the flight was delayed for several hours due to the initial problem of the airport toilets breaking and air traffic control slots not allowing a replacement flight to arrive at Dublin Airport.
“This flight from Dublin to Amsterdam (May 20) has been delayed due to an issue with the aircraft’s lavatory,” a statement from Ryanair read.
“While Ryanair quickly arranged an alternative aircraft for this flight to minimize disruption to passengers, air traffic control slot delays resulted in an additional delay to departure for Amsterdam at 7.35pm (local time) – 4hrs 5mins after its scheduled departure time.
“Affected passengers have been notified of the delay via emails and push notifications through their Ryanair app. Ryanair sincerely apologizes to its customers for this unfortunate delay.